Choose my CRM
Evaluate your business’s CRM needs with our comprehensive questionnaire and receive tailored recommendations to help you understand which CRM features best suit your requirements.
Key steps in choosing the right CRM system
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Find out what CRM systems
are available
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Learn about CRMs implementation best practices
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Determine what CRMs are right for your business
Hear from CRM experts
Tailored CRM Solutions for Every Role: Empowering Your Entire Business
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CRM for Sales
Choosing mobile enabled sales CRM software can assist sales teams to deepen customer relationships managing their accounts and sales pipelines without heavy admin, while following best practices wherever and how they use the software. Sales automation features can help save time and improve personalization. For sales management, specific role tailored dashboards help with performance management of sales teams in your company with real time visibility into the sales pipeline.
CRM for Sales: Learn more
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CRM for Marketing
Marketing CRM apps is a process that allow multi-channel and customer-centric communications and data segmentation will drive more authentic and long-lasting customer experiences. CRM for marketing team are expected to cover easy-to-use marketing automation tools that work to automate marketing campaigns, lead management and plot the customer journey. It is essential for a business to be able to measure the effectiveness of customer communication, and find the best time and channel to reach out to customers.
CRM for Marketing: Learn more
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CRM for Customer Service
CRM for help desks and Customer Service teams help support businesses provide proactive and efficient service to customers; features to look for include agent and supervisor dashboards, automation in case management, SLA and contract management and self-service portals and Bots. Omni-channel customer process features are key and must seamlessly integrate the conversations (including telephone, email, live chat and social media) that your business or company holds with its customers.
CRM for CS: Learn more
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CRM for Field Service
Empowering maintenance engineers and schedulers with CRM that shares information with inventory, skills, customer and finance areas across businesses is key. For the user, schedulers and technicians alike, having the tools to access information about customers, skills, stock and installations is key in CRM software. A best-in-class CRM will support predictive maintenance by connecting to products after the sale. Customer relationship management in field service improves first time fix rates, which boosts efficiency and customer satisfaction.
CRM for FS: Learn more
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CRM Insights and Customer Data Platforms
Your CRM data can often be integrated with other data sets about the users and customers your business serves. By structuring this comprehensive customer information, you can gain deeper insights into your audience. This enhanced understanding allows you to improve customer relationships, tailor your offerings to individual needs, and ultimately provide a more personalized and effective service. With these insights, you can make informed decisions that drive customer satisfaction and loyalty.
CRM Insights: Learn more