Choose my CRM
Helping you to compare CRM software and choose the right solution for your needs.
Key steps in finding the right CRM system
Find out what CRM systems are available
Learn about CRM implementation best practices
Determine what’s right for your business
CRM software by job role -Software for the whole business
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CRM for Sales
Mobile enabled sales CRM software can assist sales teams to deepen customer relationships managing their accounts and sales pipelines without heavy admin, while following best practices wherever and how they use the software. Sales automation features can help save time and improve personalization. For sales management, specific role tailored dashboards help with performance management of sales teams with real time visibility into the sales pipeline.
CRM for Sales: Learn more
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CRM for Marketing
Marketing CRM apps that allow multi-channel and customer-centric communications and data segmentation will drive more authentic and long-lasting customer experiences. CRM for marketing teams are expected to cover easy-to-use marketing automation tools that work to automate marketing campaigns, lead management and plot the customer journey. It is essential for a business to be able to measure the effectiveness of customer communication, and find the best time and channel to reach out to customers.
CRM for Marketing: Learn more
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CRM for Customer Service
CRM for help desks and Customer Service teams help support teams provide proactive and efficient service to customers; features to look for include agent and supervisor dashboards, automation in case management, SLA and contract management and self-service portals and Bots. Omni-channel customer service features are key and must seamlessly integrate the conversations (including telephone, email, live chat and social media) that your business holds with its customers.
CRM for CS: Learn more
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CRM for Field Service
Empowering maintenance engineers and schedulers with CRM that shares information with inventory, skills, customer and finance areas across a business is key. For schedulers and technicians alike, having the tools to access information about customers, skills, stock and installations is key in CRM software. A best-in-class CRM will support predictive maintenance by connecting to products after the sale. Customer relationship management in field service improves first time fix rates, which boosts efficiency and customer satisfaction.
CRM for FS: Learn more
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CRM Insights and Customer Data Platforms
Your CRM data can often work alongside other data sets about the customers your business serves. By unifying and structuring this customer information, you can unlock further insights about your audience in order to better understand them, deepen your customer relationship and personalize your offering.
CRM Insights: Learn more
Find the CRM solution perfectly adapted to your business needs
Hear from CRM Experts
Browse various articles and gain insight from leading CRM experts